Each user account must only be used to run a game
server.
Each user account must only use storage space for a
game server.
Each user account must not be used for FTP storage space.
Each user account must not be used for web storage
space.
Each user account must be not used for any illegal
activity.
Each user account must not be used for resell.
Each user account must not be rented, sold, or leased
by another hosting company.
Each user account must not
be used to advertise an alternative product.
Each user account must
only run one game server at a time.
All game server accounts contain the latest
version of each software. EscapedTurkey constantly updates
game server software for optimal performance. Legacy
version installs are the responsibility of the customer.
Each game server must
not be used discriminate to against any group; this
includes, but is not limited, to racial, sexual, or
religious discrimination, with the exception of banning
or kicking players for cheating, hacking, or other abusive
behaviors.
Each game server must not be used to ridicule, harass, attack, or impersonate another game server's namesake or community; for example, using the same or similar hostname of another game server in order to redirect gameplay activity or cause confusion.
EscapedTurkey.com cannot
guarantee the amount of server slots rented can be fully
utilized by any particular application or process.
Each game server must not exceed the amount of slots purchased for it.
Each game server must not exceed
32 public player slots.
Each non-Source based game server must not exceed 35 %CPU in top (List Running Processes).
Each game server must not affect the performance of other game servers.
Each Half-Life (hlds_l) game server's tickrate must not need exceed 66.
Each Half-Life 2 (hlds_source) game server's tickrate must not exceed 33.
Each Team Fortress 2 (hlds_source) game server's tickrate must not exceed 33.
Each game server must not use pingboost.
Each customer is responsible for securing game server
access information.
Each customer must use the PayPal Subscription system
to pay for a
server.
Unauthorized alteration of a PayPal subscription will lead to the termination of an account and the denial of future subscriptions.
Cancellation of a PayPal subscription will lead to the immediate cancellation of the associated game server account; a full refund may be requested within 30 days of the inception date.
The money back guarantee is only valid
up to 30 days from the first payment. Continued use
of an account past the initial 30 days of the first
payment is an indication of your satisfaction. Any cancellation
after a renewal payment will result in termination of
the game server account at the next scheduled renewal
date unless otherwise specified. Pro-rated refunds are
not offered under any circumstance.
Abuse of the 30 day money back guarantee, for example
repeated ordering of a game server account and then canceling the PayPal subscription within 30 days to obtain a refund, and re-ordering another,
will lead to the refusal of any future subscriptions from the payee.
Cancellation of a PayPal subscription must be given
prior notice via the support ticket system.
Refunds may take up to 30 business days to process.
E-check payments via PayPal may have to wait until
funds clear prior to processing a refund.
Refunds are only given when cancellations are processed
via the support ticket system. Each invoice must be paid on its due date.
Each customer is responsible for game server install,
re-install, and updates via the control panel.
Each customer is responsible for customizations and/or
third party installations.
Each customer is responsible for maintaining backups
of customized
files (configs, mods, maps, etc).
EscapedTurkey.com is not responsible for server ping
and/or downtime.
EscapedTurkey.com reserves the right to change
any game server's IP address
for infrastructure and/or load balancing considerations.
PB Web Port must be 1 + Last 3 Digits of IP - i.e.:
http://123.123.123.456:1456
Abusive language or treatment of EscapedTurkey.com
admins, help, or staff
will not be tolerated; this includes, but is not limited
to, use of
ultimatums, offensive language, personal attacks, 'all
caps' yelling,
unnecessary demands, requests against company policy,
etc..
All correspondence to EscapedTurkey.com support, e-mail,
forums, and chat becomes the property of EscapedTurkey.com, may be recorded and logged, is neither private nor confidential, and may be shared at our discretion.
EscapedTurkey.com has a NO TOLERANCE policy against
cheating and/or hacking in multiplayer games. We reserve
the right to cancel services immediately for suspected
cheating activity including promotion, distribution
or any other encouragement of cheating.
EscapedTurkey.com reserves the right to refuse service
to anyone for any reason.
All Policies are subject to change at any time.
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